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Solved
VPN Client License
Hello
We have tried to install the VPN client from the CD, but i did not work.
When I loaded a newer version it asks me for a license which we dont have. I checked the CD and could not see an...
Yes, I was able to register our FVS336Gv3 and had the license keys reset after opening an online case with support. Everyone was very helpful. I know this response is 4 months late but thanks again for your help.
Hi FAYEZCHAHRSTAN,
Welcome to the community! 
The serial number you have given corresponds to an FVX538v2 VPN firewall. Kindly answer the questions below:
a. The VPN client you mentioned, is it the NETGEAR VPN Client Lite software?
b. Is the VPN client software you are referring to bundled with the FVX538v2 when it was purchased?
If your answers to both questions above are "yes", then kindly access and read the article below to check if you are qualified to receive a free VPN Lite license key:
VPN Lite Software Version 6.12.001
Regards,
DaneA
NETGEAR Community Team
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