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Forum Discussion
juerg
Aug 15, 2015Aspirant
SRX 5308 Firmware upgrade gone bad
After rebboot, the system doesn't work anymore. The test light is on an the console prompts: srx5308 bootloader: Does anyone knows the commands for the bootloader? How can I switch to the secondar...
- Aug 23, 2015
Hi
Yes the problem was solved by a new system. I got a replacement for free by Netgear. They told me it is the only way to solve this problem.
Regards,
Juerg
JohnRo
Aug 18, 2015NETGEAR Employee Retired
Hi juerg,
Welcome to the community!
Upon checking your case on our system, it shows that the Next Business day replacement is on its way.
Have a great day!
Thanks,
juerg
Aug 23, 2015Aspirant
Hi
Yes the problem was solved by a new system. I got a replacement for free by Netgear. They told me it is the only way to solve this problem.
Regards,
Juerg
- JohnRoAug 25, 2015NETGEAR Employee Retired
Hi juerg,
It shows that the router got bricked, an RMA is neccessary since it requires enginerring to issue the bootload command. I hope the replacement router will serve you for a long time.
Thanks,
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