NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

franklinian's avatar
franklinian
Initiate
Mar 24, 2016
Solved

SRX5308 FTP inbound rule

We have been unable to get a basic FTP inbound rule working on this firewall while other services are working fine (e.g. port 80).   Our local FTP server responds 'open' to port 21 check.  The SRX5...
Troubleshooting
  • franklinian's avatar
    franklinian
    Mar 29, 2016

    This has been resolved.  We moved the FTP entry on the Inbound Services table to the top of the list.  Other entries must have been interfering.  Thanks to all.

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Mar 25, 2016

Hello franklinian, 

 

Welcome to the community! 

 

Can you post a screenshot of your Inbound Services table? I don't see anything wrong on how you configured the firewall rule. 

 

I look forward to your response. 

 

Thanks, 

train_wreck's avatar
train_wreck
Luminary
Mar 25, 2016

Also, make sure you are using "passive" mode to connect to the FTP server, not "active" mode. Active requires special firewalling and/or an application-layer gateway to operate behind firewalls.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More