Forum Discussion

Aspirant

Jan 22, 2021

Solved

SRX5308 GUI not visible from browser and all ports show closed on nmap scan

Hello all! We have 5 locations that are connected via VPN using SRX5308 routers. They've been in place going back several years. Originally locations were connected using FVG318 routers and those...

DaneA
Jan 28, 2021
p912s,

Is there a was to do a backup to a local pc same as you do thru the GUI?

I don't think that there's another way to backup the config that is the same or similar as through the web-GUI. With this, you will need to reconfigure the SRX5308 from scratch after doing a factory reset.

Regards,

DaneA

NETGEAR Community Team

DaneA

NETGEAR Employee Retired

Jan 26, 2021

p912s,

Have you tried using other browsers? If not yet, kindly try using other browsers like Firefox or use Incognito mode in Chrome. Then, check if you'll be able to access the web-GUI.

Regards,

DaneA

NETGEAR Community Team

p912s
Aspirant
Jan 26, 2021
DaneA,

Thanks for the suggestion. I had previously tried Chrome, Edge, IE and Firefox. But not in any of their protected/private modes.

Just tried Chrome using Incognito and had the same result. Can ping it. Can see it in a network scan. Can access using the serial port w/Putty. Just can't open the GUI with a browser.
- DaneA
  NETGEAR Employee Retired
  Jan 26, 2021
  p912s,
  
  Since the SRX5308 do not have any updates anymore because its EoL (End of Life), let's try to use an old version of a browser.
  
  Regards,
  
  DaneA
  
  NETGEAR Community Team
  - p912s
    Aspirant
    Jan 27, 2021
    DaneA,
    
    We have 5 of these and they all have the same firmware. And I can login to all except this one. And I have tried logging in with an old test pc running WIndows 7 with older browsers and that didn't work either.
    
    I know how it needs to be reconfigured so I can factory default it and reconfigure. My only concern with that is I'm several hours away from the router. Does the following sound right?
    
    Factory default will set the WAN to DHCP to get an ip from the internet provider. And set LAN to 192.168.0.1 or 192.168.1.1 and enable the DHCP server to give an ip address to the mini pc I have connected with both serial and ethernet. And the mini pc has AnyDesk running so as long as it has internet access I can login to it.
    
    So I should be able to factory default the router and after it reboots login to my mini pc on site and reconfigure the router; yes?
    
    Thanks