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Forum Discussion

p912s's avatar
p912s
Aspirant
Jan 22, 2021
Solved

SRX5308 GUI not visible from browser and all ports show closed on nmap scan

Hello all!   We have 5 locations that are connected via VPN using SRX5308 routers. They've been in place going back several years. Originally locations were connected using FVG318 routers and those...
  • DaneA's avatar
    DaneA
    Jan 28, 2021

    p912s,

     

    Is there a was to do a backup to a local pc same as you do thru the GUI?

    I don't think that there's another way to backup the config that is the same or similar as through the web-GUI.  With this, you will need to reconfigure the SRX5308 from scratch after doing a factory reset. 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

p912s's avatar
p912s
Aspirant
Jan 26, 2021

DaneA,

 

Thanks for the suggestion. I had previously tried Chrome, Edge, IE and Firefox. But not in any of their protected/private modes.

 

Just tried Chrome using Incognito and had the same result. Can ping it. Can see it in a network scan. Can access using the serial port w/Putty. Just can't open the GUI with a browser.

 

 

 

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jan 26, 2021

p912s,

 

Since the SRX5308 do not have any updates anymore because its EoL (End of Life), let's try to use an old version of a browser.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • p912s's avatar
    p912s
    Aspirant
    Jan 27, 2021

    DaneA,

     

    We have 5 of these and they all have the same firmware. And I can login to all except this one. And I have tried logging in with an old test  pc running WIndows 7 with older browsers and that didn't work either.

     

    I know how it needs to be reconfigured so I can factory default it and reconfigure. My only concern with that is I'm several hours away from the router. Does the following sound right?

     

    Factory default will set the WAN to DHCP to get an ip from the internet provider. And set LAN to 192.168.0.1 or 192.168.1.1 and enable the DHCP server to give an ip address to the mini pc I have connected with both serial and ethernet. And the mini pc has AnyDesk running so as long as it has internet access I can login to it.

     

    So I should be able to factory default the router and after it reboots login to my mini pc on site and reconfigure the router; yes?

     

    Thanks

     

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired
      Jan 27, 2021

      p912s,

       

      You may proceed with doing a factory reset on your SRX5308. 

      You can backup the present config of your SRX5308 then perform a factory reset.  Afterwards, try to login to the web-GUI.  If you are able to login, you can restore back the config.

       

       

      Regards,

       

      DaneA
      NETGEAR Community Team

      • p912s's avatar
        p912s
        Aspirant
        Jan 27, 2021

        DaneA,

         

        I see thru the CLI that I can do a backup, but it looks like it will only go to an FTP site. Is there a was to do a backup to a local pc same as you do thru the GUI?

         

        Thanks

         

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