Forum Discussion

Tutor

Aug 26, 2015

SRX5308 scheduled reboot active after disabling

By mistake I enabled a scheduled reboot on my SRX5308 every day at 00:00, but even after disabling it it still reboots. Any help is appreciated, thanks in advance.

Troubleshooting

DaneA

NETGEAR Employee Retired

Aug 27, 2015

Hi itsbatman,

Kindly answer the questions below:

a. What is the current firmware version of your SRX5308?

b. Have you tried to manually reboot the SRX5308 by unplugging/re-plugging its power cable and check if same problem will occur?

I look forward to your response. Welcome to the community! :smileyhappy:

Regards,

DaneA

Netgear Community Team

itsbatman
Tutor
Aug 27, 2015
Thnx for the reply.

1. Firmware is 4.3.3-5
2. I think I have done a manual reboot / power off, but I will do it again now just to verify and we will see what happends in 24 hours (it just had it's daily reboot 15 min ago).

I do realize that I can probably just reset it to factory defaults or reflash the firmware, but I don't want to reconfigure it (I'm assuming restoring saved settings will just restore the problem), so I'm hoping there is a better solution out there.

Thanks again in advance.
itsbatman
Tutor
Aug 28, 2015
Can confirm full power down didn't help. It just rebooted again, as usual 00:00 :'(
- JennC
  NETGEAR Employee Retired
  Aug 29, 2015
  Hello itsbatman,
  
  Can you post screenshot please where you enabled and disabled this scheduled reboot on the router?
  
  May we also ask if the router is plugged in to a UPS?
  
  Regards,
  - itsbatman
    Tutor
    Aug 29, 2015
    It's under > Monitoring > Diagnostics > Schedule Reboot
    
    No UPS