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Forum Discussion
don_daniel
Oct 27, 2016Tutor
srx5308 upnp activated but my qnap cannot assign its ports
Hi there i just installed my srx5308 and connected all devises... now , my qnap server has the function to set the ports (UPNP) itself but that requires a router that is supporting this... the srx53...
DaneA
Jan 04, 2017NETGEAR Employee Retired
I apologize if you felt that way. :( I've been doing the best that I can to help that is why I make time to consult your concern and follow-up on it to higher tier of NETGEAR Support even though I am not part of NETGEAR Support team.
It seems to me that the engineering team should get involved in your concern that is why it was advised to open an online case with NETGEAR Support for further investigation.
Again, I am sorry for this inconvenience. Hope that someone here on the community (who has same concerns as yours that got resolved) could reply on this forum thread and share his/her experience.
Regards,
DaneA
NETGEAR Community Team
don_daniel
Jan 04, 2017Tutor
In any case than k you for the effort you have put in this case.
if netgear confirms that I can re.open the case even if i am not the first buyer of the hardware, I will do so...
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