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Forum Discussion

bruceUK's avatar
bruceUK
Aspirant
Nov 16, 2016
Solved

SRX5308 Wan access to webserver

Hi,   I am having difficulty setting up access to a SecuritySpy webserver for my cameras from the internet for remote viewing. I'm sure i must be missing something - but i cant see what!   The se...
Security
Software & Apps
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Nov 18, 2016

    Hi bruceUK,

     

    See if there will be any improvements after the firmware update. I don't see a reason why they would not work. 

     

    Thanks,

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Nov 16, 2016

Hi bruceUK, 

 

Welcome to the community! 

 

I'd like to ask a few questions for us to identify the issue, see below: 

 

  1. Are the cameras accessible locally? 
  2. Are you using a modem or a gateway(modem/router)?
  3. What is the firmware version of the SRX5308?
  4. Are ports 8000 and 8001 defined on the cameras? 

Looking forward to your response. 

 

Thanks,

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