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Forum Discussion

bruceUK's avatar
bruceUK
Aspirant
Nov 16, 2016
Solved

SRX5308 Wan access to webserver

Hi,   I am having difficulty setting up access to a SecuritySpy webserver for my cameras from the internet for remote viewing. I'm sure i must be missing something - but i cant see what!   The se...
Security
Software & Apps
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Nov 18, 2016

    Hi bruceUK,

     

    See if there will be any improvements after the firmware update. I don't see a reason why they would not work. 

     

    Thanks,

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Nov 16, 2016

Hi bruceUK, 

 

Welcome to the community! 

 

I'd like to ask a few questions for us to identify the issue, see below: 

 

  1. Are the cameras accessible locally? 
  2. Are you using a modem or a gateway(modem/router)?
  3. What is the firmware version of the SRX5308?
  4. Are ports 8000 and 8001 defined on the cameras? 

Looking forward to your response. 

 

Thanks,

  • bruceUK's avatar
    bruceUK
    Aspirant
    Nov 16, 2016

    Hi,

     

    Thanks for getting back to me, in answer to your questions -

     

    1. Yes, The cameras are all accessible locally. They connect to the SecuritySpy server and all cameras can be viewed through the SecuritySpy built in webserver by http://192.168.1.101:8000 or https://192.168.1.101:8001

    2. No, I am using a wireless internet connection that connect directly to the SRX5308 via a CAT5 cable, and the SRX5308 handles the authenification to the service provider

    3. 4.3.3-5

    4. They are the ports used to accces the SecuritySpy webserver

     

    Thanks in advance

     

    Bruce

    • JohnRo's avatar
      JohnRo
      NETGEAR Employee Retired
      Nov 16, 2016

      Hi bruceUK, 

       

      Regarding number 2, does the wireless internet connection use 4G/LTE? Does it give a public IP to the SRX? 

       

      Thanks,

      • bruceUK's avatar
        bruceUK
        Aspirant
        Nov 16, 2016

        Hi,

         

        Heres some more info here - 

         

        http://www.thinkingwisp.co.uk/how-it-works/

         

        Essentially it works the same as a cable broadband connnection - albeit with wireless between the mast and my receiver, which then connects to the SRX via CAT5

         

        and yes it does provide a public IP address to the SRX

         

        Regards

         

        Bruce

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