SRXN 3205 No ethernet but I got WiFi #25533784

Hello tstrike, 

Good day! 

I have checked your profile on your system and you already have a support ticket. I am adding the support number to this post. Upon checking, the device is still covered by the lifetime warranty and is valid for replacement. Please perform this reset procedure below: 

NOTE: You will have to press the reset button (Factory Defaults) for a total of 90 seconds. 

1. While the unit is on, push and hold the reset button for 30 seconds. 

2. Continue holding the reset button and turn off the unit (by unplugging the power cable). Do this for another 30 seconds. 

3. Turn on the unit (by plugging the power cable back) , continue holding the power button for 30 more seconds. 

4. Let the router boot completely.

5. Access UI and test Ethernet and wireless connectivity. 

Once you have performed this, and still has the same issue please contact support and refer to this forum link. You should get a replacement. 

Hope this helps. I'll look forward to your response. 

Thanks,