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Xbox will not connect via ethernet
I've been dealing with this for a few months and have finally got sick of WiFi only gaming...
I am able to connect Xbox to the router via WiFi, but not via ethernet. Has anyone been able to solve this issue?
When I plug in via ethernet, the Xbox connects for a slight second but then says that it cannot connect.
Here's the list of things I've tried...
-Reboot router
-Factory reset router
-Restart the xbox a million times
-Changed ethernet cables
-Connect xbox DIRECTLY to modem (and it worked!)
The last thing that I tried was connecting the Xbox DIRECTLY to the modem (bypassing the router) and it worked! It held a stable connection well. There has to be something wrong at the router level...
Could there be an issue with the latest firmware? Or a setting that I need to adjust?
Please help! Thank you!
To close the loop on this one... I did not find a solution to getting the Netgear router working via ethernet with my Xbox.
I purchased an ASUS router to test and it worked perfectly with the out of the box settings. So I'm just going to stick with the new router.
Obviously not the solution I (or Netgear community) would be hoping for đ
Anyone need an RAX80?! lol
19 Replies
1. what modem do you have?
2. what router do you have?
3. what firmware is on the router?
4. What error do you get when hardwired into the router on the xbox during setup?
Thanks for your reply plemans . My responses below
1. what modem do you have? Metronet standard modem (not sure of p/n)
2. what router do you have? Nighthawk AX8 RAX80
3. what firmware is on the router? v1.0.10.140
4. What error do you get when hardwired into the router on the xbox during setup? The xbox will read that it's connected but the NAT Type will be stuck at "Getting info..." and then the connection fails. It tries for about 5 seconds and then says "Not Connected" like there is no hardwire connection.
Then it basically goes into a loop of attempting to connect every 30ish seconds. I was able to get a capture of what it looks like for those 5 seconds when attempting to connect.
Look at the metronet modem and get a model number.
Xbox/playstations don't like double nat's a whole lot and can struggle to connect at times.
So finding out what that modem/gateway is, will be important.
