NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sspe
Nov 23, 2021Aspirant
Uptime = LAN 20+ days, WAN 1.5 hours since last drop
I have 2 NETGEAR SRX5308 firewall routers, one being at each of our locations, communicating using VPN. One location is starting to drop offline daily and at times multiple drops a day. I have 2...
DaneA
Mar 03, 2022NETGEAR Employee Retired
Sspe,
I have 2 NETGEAR SRX5308 firewall routers, one being at each of our locations, communicating using VPN.
One location is starting to drop offline daily and at times multiple drops a day.
On the location that is starting to drop offline daily, kindly connect a PC/laptop directly to the SRX5308 then observe if you are able to access the internet just fine without using VPN for a day or two. Are you able to access the internet just fine without using VPN directly to the SRX5308?
Also, on the location that is starting to drop offline daily, disconnect the SRX5308 from the modem. Connect a PC/laptop directly to the modem and observe it you are able to access the internet just fine. Are you able to access the internet just fine while you're directly connected to the modem?
Regards,
DaneA
NETGEAR Community Team
Related Content
- Sep 02, 2018Retired_Member
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!