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VAHokies
Jan 27, 2024Guide
Noticed it 3 days ago
I am having the exact same problem. Noticed it 3 days ago.
When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G....
When I disconnect from the internet, I can login to 192.168.1.1 just fine
Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G....
I disabled JavaScript and I login but then I just get a blank screen.
Very frustrating
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- VAHokiesGuide
I am having the exact same problem. Noticed it 3 days ago.
When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G....
When I disconnect from the internet, I can login to 192.168.1.1 just fine
Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G....
I disabled JavaScript and I login but then I just get a blank screen.
Same RAX50v2 router? Firmware version?
Browser? (These are ever changing animals.)
Operating System? (Windows can do strange stiff.)
- VAHokiesGuide
Same router RAX50v2 / can't get firmware version since can't login
Tried and failed with:
Windows 10(Chrome)
Windows 10(Edge)
Linux Mint(Firefox)
Android(Chrome)