NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

VAHokies's avatar
Jan 27, 2024
Solved

Noticed it 3 days ago

I am having the exact same problem.  Noticed it 3 days ago.

When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

When I disconnect from the internet, I can login to 192.168.1.1 just fine

 

Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

I disabled JavaScript and I login but then I just get a blank screen.

 

Very frustrating

 

 

6 Replies

Replies have been turned off for this discussion
  • I am having the exact same problem.  Noticed it 3 days ago.

    When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

    When I disconnect from the internet, I can login to 192.168.1.1 just fine

     

    Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

    I disabled JavaScript and I login but then I just get a blank screen.

     

     

    • Same RAX50v2 router? Firmware version?

       

      Browser? (These are ever changing animals.)

       

      Operating System? (Windows can do strange stiff.)

       

       

      • VAHokies's avatar
        VAHokies
        Guide

        Same router RAX50v2 / can't get firmware version since can't login


        Tried and failed with:
        Windows 10(Chrome)
        Windows 10(Edge)
        Linux Mint(Firefox)
        Android(Chrome)