NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gimnicher's avatar
gimnicher
Aspirant
Dec 21, 2016
Solved

VPN Client license key lost for SRX5308

I purchased the firewall in October of 2015 and am just now wanting to use the VPN features.  Unfortunately, I cannot locate the original CD containing the license key required to activate the five VPN Client software.  The serial # is XXXXXXXXXXX.  Will you/can you provide me the license key so that I can activate the VPN Client software?

  • JohnRo's avatar
    JohnRo
    Dec 22, 2016

    Hi gimnicher, 

     

    That, I'm not sure. As it was not indicated on the key information, usually lite licenses are single. The best way to know is to install it and use the license. There was a "5U" code on the license code, so there's a chance it a 5-user license. 

     

    Thanks,

3 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello gimnicher, 

     

    Welcome to the community! 

     

    I had to edit your post and removed the serial number. I have looked up the serial number you have provided and found out that it has a free VPN Lite license. I'll send you a PM for the details. 

     

    Thanks,

  • Thank you so much for doing this.  One final question:  is the lite license key you sent me good for the original 5 copies or just for 1 copy?

    • JohnRo's avatar
      JohnRo
      NETGEAR Employee Retired

      Hi gimnicher, 

       

      That, I'm not sure. As it was not indicated on the key information, usually lite licenses are single. The best way to know is to install it and use the license. There was a "5U" code on the license code, so there's a chance it a 5-user license. 

       

      Thanks,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More