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Forum Discussion
VPN Client license key lost for SRX5308
Hey there Netgear community!
I am unable to find the Activation key for my Netgear Prosafe SRX5308, it was purchased a while ago and the documentation is now lost. I was wondering if there is a process for obtaining a lost activation key. I noticed another person had a similar problem and were able to supply their serial number in order to receieve a replacement key.
Please advise!
Thank you.
1 Reply
Hi SlimPug,
Welcome to the community! :)
Kindly login to your MyNETGEAR account then register the serial number of your SRX5308 then open a chat / online case with NETGEAR Support. Attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of your SRX5308 for verification if its bundled with VPN Client Lite license keys.
Also, you may check here if you are qualified to receive VPN Lite license keys.
Regards,
DaneA
NETGEAR Community Team
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