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Forum Discussion

ccrooks237's avatar
ccrooks237
Aspirant
Mar 15, 2020
Solved

VPN Client License Key reset

HI there...

I am asking to have my 5 license keys reset. The owner of the Medial practice retired. .The machines the licenses were on had their hard drives wiped because of medical data.  I forgot to deactivatge the licenses.

 

The License Key is:  757a4d-xxxxxx-xxxxx-xxxxxx

The Serial Numver is: xxxxxxxxx02f0

The registration is under my email address.

Charles@mercury-enterprises.biz

 

Thank you,

  • ccrooks237,

     

    I have already sent a request to reset your VPN license key.  I will post an update here once I got a feedback.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

2 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    ccrooks237,

     

    I have already sent a request to reset your VPN license key.  I will post an update here once I got a feedback.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      ccrooks237,

       

      I just got an update that your VPN license key has been reset. You may now re-register it again to another machine. 

       

      Since your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       

       

      Regards,

       

      DaneA
      NETGEAR Community Team

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