NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
VPN Client Pro - License Reset Please
I have a VPN Client that suddently had it's license deactivated. It is one member of a 5-pack and has been operational for years. Now when I try to reactivate I get the error "license already in use".
I uninstalled and tried to reinstall, but no joy.
I think it might have something to do with a recent update to CyberGhost, which is used for general browsing on the internet rather than routing through the office VPN. Are there any know compatibility issues?
Can I please have this license reset?
Thanks!
CC
I got your private message and sent a request to reset your VPN license key. As an update, I got a feedback that one of the 5-user VPN license key has been reset as per the e-mail address you have provided. You may register again the VPN license key.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
4 Replies
Replies have been turned off for this discussion
I got your private message and sent a request to reset your VPN license key. As an update, I got a feedback that one of the 5-user VPN license key has been reset as per the e-mail address you have provided. You may register again the VPN license key.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
Thanks for your super-quick response! Appreciate that.
CC
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
