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Forum Discussion
Ocampas
Oct 10, 2018Aspirant
VPN Client License
I cannot activate my software. Error 34.
Where is your chat portal??
- Oct 10, 2018
Hi Ocampas,
Welcome to our community! :)
It seems that you were having issues using the license that causes error 034. May I know what application are you using? Is it the Professional or the Client Lite? This error message pertains that the license key that you are using is not suitable to your installed software. If you are using the VPN lite, you may try to install the VPN Client Professional Software or do the other way around.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Ocampas
Oct 10, 2018Aspirant
Now i'm more confused, you are telling me you can't help me. How do I get my software activated??
JohnC_V
Oct 10, 2018NETGEAR Employee Retired
Hi Ocampas,
Welcome to our community! :)
It seems that you were having issues using the license that causes error 034. May I know what application are you using? Is it the Professional or the Client Lite? This error message pertains that the license key that you are using is not suitable to your installed software. If you are using the VPN lite, you may try to install the VPN Client Professional Software or do the other way around.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- OcampasOct 10, 2018Aspirant
John, I am using the vpn client lite version that came with my router. I installed the version on the cdrom and tried the upgraded version, 6.4, but still get the error 34. Nothing is pointing to a solution. I keep going in circles on the website and always end up where I started with no solution. How can I get this license activated?
- schumakuOct 10, 2018Guru - Experienced User
The information ref. my.netgear.com was aimed towards your question about the chat support access.
- OcampasOct 10, 2018Aspirant
No thumbs up until my license is activated.
- OcampasOct 10, 2018Aspirant
I really need my license activated. The client is waiting on me to complete the install.
Please look here and tell me how to activate my license.
https://kb.netgear.com/31419/VPN-Lite-Software-Version-v6-40-004
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