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Forum Discussion

timatcg's avatar
timatcg
Aspirant
Jun 22, 2021

500 Internal Server Error WAX214 after firmware upgrade

I setup 4 WAX214 WAPs yesterday and as a final thought I upgraded the firmware to the latest version. However one seems to have failed as I now receive error "500 Internal Server Error". Everything e...
RaghuHR's avatar
RaghuHR
NETGEAR Expert
Jun 22, 2021

Hi timatcg  Do you know from which firmware version was there initially? And you have upgraded to 1.0.3.3 firmware? 

  • timatcg's avatar
    timatcg
    Aspirant
    Jun 22, 2021

    I'm 99% sure they were on version 1.0.1.0 and upgraded to 1.0.3.3.

    • RaghuHR's avatar
      RaghuHR
      NETGEAR Expert
      Jun 22, 2021

      Hi timatcg  Press  HW reset button over 10 seconds. Then, device will go back to factory reset.

      • timatcg's avatar
        timatcg
        Aspirant
        Jun 22, 2021

        Hello RaghuHR ,

        Unfortunatly this didn't help. It allows me to connect to the config-only SSID but I still receive the 500 error.

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