NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wizbon
Jan 29, 2024Aspirant
Access Point WAX214v2
Hi All, I installed the "Essentials WiFi 6 AX1800 Access Point WAX214v2" AP recently, it hasnt been working as well as i was expecting it to since the installation (installation itself was smooth an...
Wizbon
Jan 29, 2024Aspirant
Thank you for the reply.
point taken about the firmware, will stop trying to update it 🙂
Both Wifi signals operate under the same SSID (see images below, i'm using "Vodafone-Wifi") but as far as i can see, there are no conflicts. Just the AP is very sluggish and takes a while to work (like i said emails is just an example, they dont seem to come through as fast as 5G or using the router's wifi).
BrianL
Jan 31, 2024NETGEAR Moderator
Hi Wizbon,
Good day!
Based on the product detail information you shared the HW version is 1. So I guess, you can update the Firmware of the unit to the latest (manually), just ensure that the downloaded file has been unzipped or extracted, and use the .tar file for the said upgrade process.
If you are getting dropouts, can you share the LEDs of the AP, whether is it locally managed /or Insight, the placement, and the LAN connection setup?
Kind regards,
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!