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Forum Discussion

martinav's avatar
Sep 03, 2018
Solved

Bad environment detected on Radio[0]:Channel[11] by AP Garage - WAC740

I am getting this error.  Not sure why.  Sometimes it goes down, sometimes it does not.  Is it RF?  Temperature?  It is outside (well, in a garage, safe from elements... but not controlled), and currently its 74F out there.  Not too much of an issue, humidity 89%.

 

Whats up?

  • It is clear for your  Neighbour AP list  that Channel 1, 6 and 11 are congested & the behaviour is expected in this kind of condition.

     

    Below  is the details  shows that how many ap's are configured to a particular channel:

     

    Channel-1 has configured with 17 AP's, 6 has configured with 10 AP's and channel-11 has configured with 13 AP's and all these are non overlapping channels so you left out with overlapping channels 

     

    You can select any channel from these 2,3,4,5,7,8,9,10,  and make sure you use different channel for each AP.

     

19 Replies

  • Hi,
    Welcome to the netgear community!.

    We see this kind of alarms when we see more congestion in the channel or more interference in the channel. When we see this kind of alarm we generally see the slowness in the wireless performance. What firmware version you are using on the controller?.

    • martinav's avatar
      martinav
      Guide

      THanks for the reply.  I have been around for a long time!  Its just rare that I need to fix a problem.  I'm an exclusive netgear guy (except for SMB firewall) and never have much trouble.

       

      The controller firm is 6.5.3.9.

      • LaxmankumarG's avatar
        LaxmankumarG
        NETGEAR Expert

        Hi,

        There could be some intereference in your network, how many neighbor APs you see in your environment?

         

        You can go to the page Monitor->Neighbor AP.

        For now we are not suspecting anything wrong in the controller except the environment.

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