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Forum Discussion

DeNeil's avatar
DeNeil
Aspirant
Sep 08, 2022
Solved

Email Settings for syslog not saving - WC7500

Email Settings for syslog not saving - WC7500 - tried different browsers - cleared cache - entered details - hit apply - looks ok - navigate away - come back - it has reverted to asterisks. Any ideas...
  • DaneA's avatar
    DaneA
    Sep 11, 2022

    DeNeil,

     

    Thank you for your response. 🙂

     

    I suggest you to update the firmware from v6.5.3.9 to v6.5.5.24 then check if the same problem will occur.  You can download WC7500 firmware v6.5.5.24 here.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

DeNeil's avatar
DeNeil
Aspirant
Sep 09, 2022

Hi

 

The Model is WC7500

The firmware is: Firmware version: 6.5.3.9

 

I have blanked out the email address for security.

After hitting apply, everything looks ok - I then navigate away from the page and come back to it and it has lost my entries.

 

The menu is under Configuration, System, Alerts/Logs, Email Setup

 

I have enabled syslog under  Configuration, System, Alerts/Logs, Logs/Syslog

 

I have set parameters for severity and to send E-mail to my email address under  Configuration, System, Alerts/Logs, Alarms.

 

Thanks

DaneA's avatar
DaneA
NETGEAR Employee Retired
Sep 11, 2022

DeNeil,

 

Thank you for your response. 🙂

 

I suggest you to update the firmware from v6.5.3.9 to v6.5.5.24 then check if the same problem will occur.  You can download WC7500 firmware v6.5.5.24 here.

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • DeNeil's avatar
    DeNeil
    Aspirant
    Sep 15, 2022

    Great - all fixed - thank you!

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