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Forum Discussion
Alith7
Jun 28, 2016Aspirant
Firmware update failed!
I have two units. One upgraded to 2.1.12 and then 3.5.5.0 with no problems. the other, after the 2.1.12 upgrade would not accept my username and password, I tried the default too, nothing worked. ...
- Jun 29, 2016
Support was very helpful actually, went through what I had already done to troubleshoot and determined the unit was defective. Have lifetime replacement, so they are sending out a new one.
Thank you for the help!
thcheng
Jun 28, 2016NETGEAR Expert
Hi,
In the case of connecting to a PC isolated from the network, can you ping the AP? Try the default IP address of 192.168.0.100, after you hit the reset button for 8 to 10 seconds.
Thomas
Alith7
Jun 28, 2016Aspirant
I tried that too.
it says it unreachable.
it is sending out the default Wifi signal too. but connecting to that does the same thing.
- Alith7Jun 29, 2016Aspirant
Support was very helpful actually, went through what I had already done to troubleshoot and determined the unit was defective. Have lifetime replacement, so they are sending out a new one.
Thank you for the help!
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