NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Help with new router wired connections
I just set up my new router - WAX204 - WiFi 6 AX1800. It replaced an older different brand one. It was super easy. WiFi connections are great but having trouble with wired connections. My Home N...
Thank you to everyone for their responses and suggestions and feedback.
My problem is solved, and it was a simple (duh) solution. Apparently when my cable provider & ISP provider was out recently for a different issue (TV problem) he must have inadvertently tugged on a group of network cable plugged into my switch box. I found an old laptop and plugged it into a wall network connection and was surprised it said network cable unplugged. So, on a whim I tried pushing in on the network cable switch box connections that were dark, and guess what? Several of them seemed not quite in all the way and they lit up with green blinking lights! I had looked at the switch box before, but all the connections looked connected and for some reason I didn't check to make sure they were all tight and securely connected.
Thanks again everyone!!
Jeff
JeffreyY wrote:
I just set up my new router - WAX204 - WiFi 6 AX1800.
The WAX204 is not a router. It is a Wireless Access Point.
By default it is configured in router mode, but you may have to play around with it to make it work with your modem.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
Thank you for the response. Interesting that when I bought it from Amazon it was advertised as a router. So when I got it I noticed the box said Access Point; but it also states on the box it is Configurable as a Router. And, during the setup I never thought it couldn't function as a router as it has WAN and LAN ports and during the setup it asks me to choose if I want to use it as a router or access point.
JeffreyY wrote:
Interesting that when I bought it from Amazon it was advertised as a router.
Amazon has been advertising one Netgear router as a DSL modem/router for years. It has been told, but the confusion continues. So I wouldn't place too much trust in what Amazon promises.
So when I got it I noticed the box said Access Point; but it also states on the box it is Configurable as a Router. And, during the setup I never thought it couldn't function as a router as it has WAN and LAN ports and during the setup it asks me to choose if I want to use it as a router or access point.Indeed, I saw that in the manual too. It even said that it will run as a router out of the box.
But something designed to be an AP probably isn't going to have the same capability as a purposes built router. Throw in the "business" tag and you end up in unknown territory.
The best place to seek help with that box is in the section that I linked to.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
