NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Doober281
Aug 28, 2017Aspirant
How do I remove add-on C from WC7520? for use with wndap360
It would not let me add this question without picking one of the predefined models from the list. However I am using the WC7520 with wndap350 and 360 APs I purchased a used WC7520 to add as a red...
- Sep 05, 2017
I checked the license key on the WC7520 and it was still there. Clicking the refresh button did nothing. I rebooted it and checked it again with the same results. So I went to Maintenance > Licensing > Advanced then clicked the Replace Button. The 10-AP license key was then removed.
Once the license key was removed I Set-up redundancy without any issues. The redundancy failover works beautifully.
Thank you for all of you help with this, it is greatly appreciated!
~Dale~
DaneA
Aug 29, 2017NETGEAR Employee Retired
Hi Doober281,
Welcome to the community! :)
Yes, you are in the right area where to delete the license. You may double-check it on page 152 of the WC7520 reference manual here.
Since the check box is not clickable, kindly try the following steps below:
1. Delete the cache of the browser you are using then access the web-GUI of the used WC7520, then try to delete the license.
2. Use other browsers like Firefox, Chrome, or lower version of Internet Explorer (such as IE7, IE8, or IE9) to access the web-GUI of the used WC7520, then try to delete the license.
3. Use other PC or laptop to access the web-GUI of the used WC7520, then try to delete the license.
4. Disconnect the used WC7520 from your existing network. Since you mentioned that you have already factory reset the used WC7520, connect a PC directly to it. Set a static IP address on the PC that is within the same IP range of the default IP address of the WC7520 which 192.168.0.250. Then, access its web-GUI and try to delete the license.
Hope it helps.
Regards,
DaneA
NETGEAR Community Team
DaneA
Aug 31, 2017NETGEAR Employee Retired
Thanks for the feedback. It is possible that the 2nd hand WC7520 you have purchased is still registered to the original owner of it and the 10-AP license is still activated. Kindly send me via private message the picture of the serial number of the 2nd hand WC7520 you bought that is labeled on the device itself as well as the 10-AP license key registered in it.
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!