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Forum Discussion
Insight Switch "Waiting for first connection"
This is regarding a 24-Port Gigabit Ethernet PoE+ Smart Switch with 2 SFP Ports and Cloud Management(GS724TPv3). I have quite a few Insight switches and wifi hotspots on my home network. Always b...
Thanks Abhijit W.
The Insight web GUI said the switch had upgraded to latest firmware when it connected briefly.
The URL whitelisting is OK as I have multiple Netgear insight devices connected on the same network.
I've enable tech support access.
I've sent my account details via the support ticket. Thanks
Hi MattSellors,
It's good that you have opened a ticket with our support team. Please keep us posted as the resolution to your issue progress.
Have a lovely day,
Erwin
Netgear Team
- So as an update, I’m having a terrible time with NETGEAR support who aren’t reading the information I’m sending and are phoning me at random times and leaving messages to go through steps they’ve already done. I’ve now had to send the switches back..
Hello MattSellors
I sincerely regret hearing about your experience with our support team. We value your feedback and will use it as an opportunity to learn and enhance our services moving forward.
Have a lovely day,
Erwin
Netgear Team
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