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Forum Discussion
MikhaelS
May 30, 2021Tutor
My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN. Please Help
RaghuHR
Jun 01, 2021NETGEAR Expert
MikhaelS If I understand correctly you are unable to access PlayStation Network? Is this correct? Please download the detailed logs from monitoring page. Upload into google drive and send me the link download via PM.
Thanks,
Raghu
MikhaelS
Jun 06, 2021Tutor
Done
- RaghuHRJul 01, 2021NETGEAR Expert
Hi MikhaelS
Thanks for sharing the logs.
Could you please check the following?
1. Disable URL filtering and try to connect to the Play station network.
2. From the attached images for Play station network to work properly we need to enable the following ports on the router side. Check whether the following ports are enabled on your main router.
TCP : 80, 443, 3478, 3479, 3480
UDP : 3478, 3479
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