Netgear WAC120 Wireless slow

That link doesn't work.

DaneA contacted me privately and I'm now running the beta patch on one of my WAC120's. at 16:12 today I got a 186Mbps download from Speedtest.net. At best I can get about 208-212Mbps.

I'll check the speed every day for the next few days at the same time and at other times too and we'll see if there's a gradual slow down or not.

Oh and if anyone asks, I can't give the patch to anyone as it's on an NDA so please go straight to Netgear to get a copy if you want to run the beta.

Thanks

Paul

24 hours after the first test, the next speed test has delivered 193.16Mbps download speeds so a slight improvement over yesterday which based on the increase could well be down to local available bandwidth. At the moment though, there's no significant drop in speed during my periodic tests through the day that can't be put down to time of day and usage habits in general having an effect on our internet access. Certainly, the internal wireless speed seems to be pretty consistent.

Paul

5 days after patching and I'm still seeing full speed wireless connectivity. I've now patched both WAC120's I have with the beta firmware and they both seem to be operating just fine. I haven't rebooted either of them or my laptop in all this time.

Paul

Well by now, I would have already rebooted the devices using the old firmware but as of just now, I'm still seeing full speed data transfers on our network. The machine from which I'm testing has not been rebooted or powered down this week either so I can be sure that the machine and access points are both performing correctly.

When using speedtest.net. All the devices capable of exceeding the 200MBps Internet connection speed are reaching between 180-213Mbps as measured by the site. Devices such as Android tablets and mobile phones which are capable of 100MBps are reporting around 85-95mbps.

We've had no obvious slow downs on the internal network and the slow downs on the Internet connection can be attributed to the time of day and usage in the area as we're on FTTC about 80m away from us with Coax Cable into a DOCSIS 3 Cable Modem capped at 200Mbps by our provider the wired network is 1Gbps. All in all plenty of bandwidth for what we use and the majority of the devices we run these days are wireless so having stable fast wireless for the last week has been quite noticable in so much as we no longer notice any slow downs...

Paul 

Thanks Paul  for your feedback. Glad that beta firmware is working fine for you. Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

To be honest, I'd like to give the beta firmware at least another week of running before I say it's fixed for me. It certainly looks like it is up to now but the issue was quite random in its occurrence and we're now into the time period where I'd expect to be thinking about rebooting the devices.

I did experience significant slow down yesterday evening but resisted the urge to reset the AP's. This morning when testing, the speed tests are full speed again so it was my Internet connection and not my WiFi connection that caused the slowdown last night.

Finally, as I didn't open this support issue, I cannot mark anything as an "Accepted Solution".

Paul

Sorry this post was in reply to Raghu from NETGEAR tech support but seems to have gone to the general chain! New on this forum so hopefully Raghu will see this...

Hi Raghu,

I too like many others have suffered with this slow down issue on the WAC120 since buying the first one in October 2015 - I have waited on numerous firmware updates and had 3 units now, all units had the same slow down issue after a few days in both 2.4 and 5ghz modes. When rebooted all is fine again for a few days then everything slows right down on throughput - I know it's not an issue with my network as everything hardwired maintains a constant 1gbps connection and I use a gigabit ProSafe switch also (with the latest firmware).

I would like to get this beta firmware patch please as 2.0.9 didn't resolve the issue for me and has exactly the same problem - I factory reset once I upgraded to 2.0.9 as suggested on many posts but the issues recur. The link posted by Raghu doesn't work to request the patch, if someone knows the correct place to request it could they post if ok?

Thanks and fingers crossed hard,

Rich

I've been running the patch for about 2 weeks and still have full speed :)

Hmm - my iPhone 7 connection rate has just dropped to 6 - going to have to restart access point :(

Available Wireless Stations (802.11ac)
	MAC Address  BSSID  SSID  Channel  Rate  State  Type  AID  Mode  Status  xx:xx:xx:xx:99:5C xx:xx:ce:29:ff:30 NETGEAR_11ac 36 400.00 QOS/HT wpa2 1 11ac Associated xx:xx:xx:xx:11:35 xx:xx:ce:29:ff:30 NETGEAR_11ac 36 6.00 QOS/HT wpa2 2 11ac Associated

Are you using the latest beta firmware? If not please reach our support team to get the new beta firmware which other users are getting good speed.

Thanks

Raghu

Hi all,

Update from my side - I've been using the beta firmware since late last Sunday (so nearly a week now), not rebooted once and still seeing full speeds - so definitely better than before and much better for everyone using it, no complaints!

If anything changes for me I'll update here.

Thanks,

Rich

Have had the same slowdown issue with mine. Just installed v2.0.9, previously had v2.0.7. Waiting to see if new firmware helps.

2.0.9 suffers from the same problem. You need the patched version which is 2.0.9.1 which several people are running as beta including me. We were given it directly by Netgear staff and had to sign a non disclosure type document so we can't send you a copy.

The good news is that I haven't rebooted my Access Points since I installed 2.0.9.1 so when the patch is officially released, it'll solve the issue.

Paul

I am testing 2.0.9.1 and so far, have found that 5GHz is maintaining connection at normal rate (I can connect to Speedtest and download/upload speeds are as per wired connection), not throttling back to 1Mbps as it had been doing.

Cheers. P.

Hi ,

I have exactly the same problem. How can I get the beta firmware ?

Hi Raghur,

how can I get the beta firmware for the wac120 ? I have upgraded to 2.0.9 and still have the same issues as the rest.

Cheers !!!

Please reach our Support team. They will provide the beta firmware.

Thanks

Raghu