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Krzywy's avatar
Krzywy
Aspirant
Jun 06, 2018
Solved

Netgear WC9500 and strange restarts

Good morning I am the owner of the Netgear WC9500 wifi controller. For some time I have a problem with it, during the configuration of the portafi to restart, an example I want to add mac address sec...
  • LaxmankumarG's avatar
    LaxmankumarG
    Jun 19, 2018

    Hi,

    We are unable to re-create this issue in our lab, will you be able to share the configuration backup of the controller for us to recreate this issue?

    Can you answer few more questions: 

     

    1. What is the earlier firmware version, which was working fine without any reboots.

    2. Have you tried factory reset and configure the controller from the scratch without restoring the configuration backup from older firmware versions?

    3. If you are using the configuration backup from which firmware version you have taken the configuration backup?

    4. If you remember what is the upgrade path you followed to come to the current firmware version?

      

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