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Forum Discussion
Solved
Occasional wireless network hang
I am using the WAC730 with the most recent firmware 3.9.0.3, in stand-alone mode. I am seeing seeing all wifi traffic for all devices stop for 2-3 minutes every few days. I have tried locking the dev...
I think I have found the cause of my hangs. I should have mentioned that I am using two external antennas connected to different antenna connectors on the same WAP, and the antennas are in different parts of the house.
By disabling Wi-Fi Multimedia (WMM) under Configuration / Wireless / QoS Settings / QoS Settings, I am not getting hangs anymore. I think there was a device on one antenna asking for priority, and when that happened the other antenna power was lowered on the other antennas, causing the hangs for some devices. I basically can't have the any antenna lowering power. I never enabled the QoS settings, but this one is enabled by default.
I was also getting complaints that some devices were going off the wifi when their screens were off, and I see that is fixed now too since WMM Powersave is disabled. (I notice the button is forced to "enabled" when WMM Powersave is disabled, which is odd.)
Hi Bruce Momjian,
Are you saying wireless clients are disconnecting from WAC730? Do you see this issue only on 2.4 or on both? It would be helpful if we know the wireless station details. Are these are phones/tabs/android devices or iOS devices? Please download the detailed logs from the monitoring page and share with us.
Thanks,
Raghu
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