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Forum Discussion
bmomjian
Jan 22, 2019Guide
Occasional wireless traffic hang
I am seeing occasional hangs on my WAP network. Ssh to the WAP normally shows 95% idle and 0% isrq for top:
Tue Jan 22 23:00:01 UTC 2019
23:00:01 up 1 day, 23:54, load average: 3.01, 3.01, 3.04
Me...
- Aug 19, 2019
I am happy to report that firmware 3.9.1.0 has been released, and I think it fixes the problem reported in this thread. The release notes document is dated August 13, 2019, mention these two fixes:
1. Addressed intermittent, rarely encountered access point hang issues.
2. Fixed various stability and connectivity issues.I think this closes the issue. I will keep my monitoring in place for another year to verify the fix. Thanks to all who helped.
bmomjian
Jul 24, 2019Guide
I have installed the beta firmware on my three devices and will continue monitoring them for high sirq values. I don't think I am doing anything unusual with these devices so I am still concerned that a high percentage of users are silently affected by the slowdown.
The delay in releasing this firmware undermines my confidence in NetGear devices because it indicates the company is not sufficiently concerned about getting fixes distributed. What other NetGear devices have problems I don't know about?
bmomjian
Aug 19, 2019Guide
I am happy to report that firmware 3.9.1.0 has been released, and I think it fixes the problem reported in this thread. The release notes document is dated August 13, 2019, mention these two fixes:
1. Addressed intermittent, rarely encountered access point hang issues.
2. Fixed various stability and connectivity issues.
I think this closes the issue. I will keep my monitoring in place for another year to verify the fix. Thanks to all who helped.
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