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Forum Discussion
ymmengin
Aug 31, 2015Aspirant
Problems with 3.0.0.7 Firmware and WNDAP350
After upgrading 2 different WNDAP350 from 2.1.9 to 3.0.0.7 I had some strange behaviors in the management interface… Depending on the browser I used (IE11, Chrome and Firefox) the visible menus would...
- Sep 05, 2015
Hi ymmengin,
Thank you for your feedback. Unfortunately, you cannot load the configuration file from an older Firmware version 2.x on your AP that runs the Firmware 3.x. I am pretty positive that this new Firmware 3.x will work fine in standalone or cloud (BCWM) mode.
Kind regards,
BrianL
NETGEAR Community
BrianL2
Aug 31, 2015NETGEAR Employee Retired
Hi ymmengin,
The Firmware can be reverted to 2.x.x and it is only applicable to this model (WNDAP350). This Firmware 3.0.0.7 should give you two modes of operation, namely; standalone and BCWM mode (for cloud). Check the links below for more information.
Firmware 3.0.0.7 Release notes
Hope this helps!
Kind regards,
BrianL
NETGEAR Community
- ymmenginAug 31, 2015Aspirant
Hi BrianL,
I had gone over the documentation and agree that per release notes the WNDAP350 can be downgraded to 2.1.9. Unfortunately it doesn't say how. The BCWM can't do anything besides push or inform you about new firmware; nothing about reverting.
When I select the standalone mode the AP GUI doesn't show any menus to configure or change firmware. I have the same menus after switching from BCWM mode (Cloud Enabled) to standalone!!!
If anyone could help on how to revert back to prior firmware or how to get back to the standalone mode?
Also how do I post attachments (jpeg) ?
Thanks.
- BrianL2Aug 31, 2015NETGEAR Employee Retired
Hi ymmengin,
You can insert the screenshots by clicking the "Insert/Edit image". Ensure the images are in .png format. Regarding this issue that you reported, I am closely working with our Engineers and waiting for their feedback.
Kind regards,
BrianL
NETGEAR Community - BrianL2Sep 01, 2015NETGEAR Employee Retired
Hi ymmengin,
Disabling the cloud option will make the unit work in standalone mode. Have it setup that way and see if the AP will work fine. If not, try to do a factory reset and see if the it will automatically revert back to 2.x.x Firmware.
Kind regards,
BrianL
NETGEAR Community- ymmenginSep 01, 2015Aspirant
Hi BrianL,
Is your screenshot from a WNDAP350? You have more menus, tabs, etc...
I disabled the cloud option multiple times, rebooted multiple times, used different computers, browsers but I still can't get any options in the GUI. The AP does look to have kept the settings from cloud and "works" as it was configured in cloud, just hardly any menus or tabs.
A factory reset via the GUI or reset button doesn't give me "more" menu options and the WNDAP350 goes back to Cloud Enabled.
The reset did not restore the unit to firmware 2.1.9.
Screenshot of GUI in IE11 in Cloud disabled:
Cloud Enabled:
Puzzled....
Thanks.
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