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Forum Discussion
Purchased Wireless Access Point-802.11 Model WAC104
Purchased this for our small office. We cannot connect to it with our phones or our Alexa. Is connected to my computer but is asking for Password for our phones. We've tried all the numbers on the...
The WAC104 is a wireless access point. As the installation guide explains, you have to connect it, by wire or wireless, to a router that has a connection to the Internet. That's usually a modem of some sort.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.
There may also be some helpful videos on what to do.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
or
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