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Forum Discussion
martinav
Sep 03, 2018Guide
Bad environment detected on Radio[0]:Channel[11] by AP Garage - WAC740
I am getting this error. Not sure why. Sometimes it goes down, sometimes it does not. Is it RF? Temperature? It is outside (well, in a garage, safe from elements... but not controlled), and curr...
- Nov 08, 2018
It is clear for your Neighbour AP list that Channel 1, 6 and 11 are congested & the behaviour is expected in this kind of condition.
Below is the details shows that how many ap's are configured to a particular channel:
Channel-1 has configured with 17 AP's, 6 has configured with 10 AP's and channel-11 has configured with 13 AP's and all these are non overlapping channels so you left out with overlapping channels
You can select any channel from these 2,3,4,5,7,8,9,10, and make sure you use different channel for each AP.
RaghuHR
Nov 08, 2018NETGEAR Expert
It is clear for your Neighbour AP list that Channel 1, 6 and 11 are congested & the behaviour is expected in this kind of condition.
Below is the details shows that how many ap's are configured to a particular channel:
Channel-1 has configured with 17 AP's, 6 has configured with 10 AP's and channel-11 has configured with 13 AP's and all these are non overlapping channels so you left out with overlapping channels
You can select any channel from these 2,3,4,5,7,8,9,10, and make sure you use different channel for each AP.
martinav
Nov 09, 2018Guide
Ok, I will do this. I have one other issue with these APs. That has to do with PoE power. The 740s are drawing more power. I have upgraded my switch to an HP Aruba 3810M. This switch also fails to power the APs. What do I need to do? PoE configuration is as follows:
PoE: Enabled
Power Allocation by: class (also tried usage)
Power Priority: High (also tried low)
LLDP MED TLV(PoE): Enabled
LLDP DOT3 TLV (PoE+): Enabled
Pre standard Detect: Off
I have been using Netgear separate power supplies, but I should not have to. Thank you.
- RaghuHRNov 09, 2018NETGEAR Expert
Below is the link which explains the WAC740 PoE requirement,
http://www.downloads.netgear.com/files/GDC/WAC740/WAC740_IG_EN.pdf
- martinavNov 09, 2018Guide
Yessir, I am very much aware of the specs. This is my 2nd switch that clearly meets the specs. All 4 access points have problems powering. Even when it is the only device attached to the switch! The switch reports it is providing instantaneous 8.9W. Its well below the 30W capability of the switch, and 30W fully . Here is an excerpt from the manual of the HPE Aruba 3810M
• IEEE 802.3at Power over Ethernet (PoE+) provides up to 30 W per port that allows support of the latest PoE+ capable devices such as IP phones, wireless access points, and security cameras, as well as any IEEE 802.3af compliant end device; eliminates the cost of additional electrical cabling and circuits that would otherwise be necessary in IP phone and WLAN deployments
- RaghuHRNov 09, 2018NETGEAR Expert
Are you saying only with HPE Aruba 3810M our WAC740 is not powering via PoE? Are you using different switch for your previous setup?
Thanks,
Raghu
- martinavNov 09, 2018Guide
I changed the switch yesterday. I have been powering all APs with the Netgear 12V 2.5A adapters since I changed out the WAC730s for the 740s. The WAC730s powered via PoE just fine. I will address this only after I have confirmed resolution with the AP channel issue.
My Previous switch was an HPE 1920 switch.
Thank you.
- martinavNov 11, 2018Guide
I did not find anything where I could explicitly set each AP individually, as you were implying. Or, perhaps I misunderstood. I found channell allocation, however, and was able to turn off channels 1 and 11. That at least eliminated those channels. It seems like the controller automatically selected different channels for the APs. So, I think this is doing what you requested. With that said, I'm still getting environment errors, but just on different channels. Log attached.
I have this setup now:
and
- martinavNov 27, 2018Guide
It does appear I had two problems... One was the channel suggestion, which I showed as the "answer" for this post. The other was that my DNS settings were somehow erased from my router. I have corrected both, and it is working reasonably well. I still have problems with ipads disconnecting and reconnecting. That isnt right, but I have run out of energy to mess with it any more.
I will open a new post regarding the POE issue.
Thanks for your help.
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