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Forum Discussion
MIS200
May 09, 2021Guide
Netgear Business AP WAX214 - AX1800 WIFI 6 Default local Device password.
What is the default local device password for these APs. Ordered 4 of these units to test for deployment in a number of dead spots around our institution. I can connect to the devices via the IP ...
- May 19, 2021
Hey Guys
I got the APs login issue resolved. I was contacted by a chap from Netgear and he was able to deduce that the day_zero login page was not running on connecting the APs to the switch. He recommended that I initiate a factory default reset on the APs ( whilst the AP was connected, hold down the reset button for 20 seconds)
Once this was completed, the Aps rebooted and I was able to get the the required day_zero page via the acquired device ip address.
It definitely lets you wonder how come they were already configured.
Anyway..just posting so this may benefit someone in the future.
Cherios
schumaku
May 12, 2021Guru - Experienced User
MIS200 wrote:This did not work. with or without the colons.
Tried all upper or all lowercase?
I'm curious if the WAX21x day-zero logic might be broken not accepting the default password. As per the QSG, one must connect to the predefined SSID using the (same) MAC (as printed on the label in my understanding), and then run the initial config while connected direct to the WAX21x.
hnagaraju
May 12, 2021NETGEAR Expert
Hi MIS200,
Can you try to do a factory reset.
Power on the AP and then do a factory reset.
(press-hold for 10 seconds, the led should start blinking, then release the button ).
Now try to log in.
I understand you have new WAX214. But it will be still worth trying to do a factory reset.
Thank you.
- schumakuMay 12, 2021Guru - Experienced User
hnagaraju wrote:Now try to log in.
Love this advise. Have checked the QSG and UM - no, really NO indication of the (login) password to be used here.... 8-)
Has this ever passed a basic usability test?
- MIS200May 19, 2021Guide
Hey Guys
I got the APs login issue resolved. I was contacted by a chap from Netgear and he was able to deduce that the day_zero login page was not running on connecting the APs to the switch. He recommended that I initiate a factory default reset on the APs ( whilst the AP was connected, hold down the reset button for 20 seconds)
Once this was completed, the Aps rebooted and I was able to get the the required day_zero page via the acquired device ip address.
It definitely lets you wonder how come they were already configured.
Anyway..just posting so this may benefit someone in the future.
Cherios
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