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Forum Discussion
PatPend
Sep 05, 2017Aspirant
WAC720 STILL LOCKING UP - FIRMWARE 3.7.11.0
I have two WAC720 access points configured in ensemble mode that are locking up hard and require a power cycle to regain connectivity. Both access points are powered by POE and connected via CAT6 to...
- Sep 08, 2017
Beta firmware is installed on both WAC720s and a factory reset on both was done afterward per instructions. Since I had to reconfigure from scratch the new configuration may not be 100% exactly as it was before, and I haven't reconfigured the captive portal yet. No issues in the 12 hours since the upgrade. Typically one or both units would lock up within a day to a week, so I'll continue to observe and advise. Thanks for the swift response.
DaneA
Sep 12, 2017NETGEAR Employee Retired
I just want to follow-up on this. Did the beta firmware help? Let us know your observations.
Regards,
DaneA
NETGEAR Community Team
PatPend
Sep 14, 2017Aspirant
So far so good. Both 720s still up and running smoothly. This weekend I'll re-configure the guest captive portal and continue to observe. Thanks for the follow-up.
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