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Forum Discussion
mazga
Sep 02, 2022Aspirant
WAX610 gets inaccessable, SSID Broadcast active but no connection after 24hours
After abou 24 hours the WAX610 gets inaccessable, i cant connect to webinterface, SSID broadcast ist still active but no connection from devices to AP AP is powered by 802.3at switch. i´ve replaced ...
Erwin_Jong
Sep 19, 2022Aspirant
i have the same issues after installing firmware 10.2.0.16. around 24 hours the SSID's are still online but not any device can connect to it until the AP is restarted.
my previous firmware was probably 9.6.3.2 and did not have this issue. When the issue occurs i can reach the web interface and restart the AP so wireless clients can connect again.
RaghuHR
Sep 19, 2022NETGEAR Expert
Hi Erwin_Jong mazga
Could you please save the detailed logs ( from the AP's local UI) and send it to us? You can upload the logs into any cloud storage and send me a PM to download the link. We will investigate and provide an update.
Thanks,
Raghu
- Erwin_JongSep 19, 2022Aspirant
ok thanks. perhaps i can revert back to the previous firmware if it will take more time to investigate to confirm it has to do with the latest firmware
- Erwin_JongSep 27, 2022Aspirant
I have booted the backup partition with the older firmware V9.6.3.2 which runs for 3 days now without issues. I do have the feeling the newer firmware V10.2.0.16 was performing better but that one did not last for more then 1 or 2 days.
- mazgaOct 12, 2022Aspirant
are there any news for the upcoming firmware to fix this bug, it only happens if there is no 5GHz SSID, i´m sure you can contruct it in your lab to disable 5GHz an watch what happend to 2,4GHz Channel after about 24 hours why you can connect to it.
regards Martin
- Erwin_JongOct 12, 2022Aspirant
i have a beta firmware running that is running solid without issues for more then a week now. I assume they will release a new firmware soon.
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