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Peh321's avatar
Peh321
Aspirant
Jan 28, 2024
Solved

Slow speeds on WAX620 for 2.4Ghz

Hello, 

 

I recently purchased WAX620 and I am having problem with 2.4 Ghz speeds

I am on latest firmware (V10.7.5.3) and I’m using my pixel 7 for testing.

Speeds on 5Ghz are OK go around 800-900Mbps, but on 2.4Ghz I only get around 150Mbps and that is standing right below AP

I have tried changing channel but with no luck...also signal strength is very weak

Any suggestions?

 

Below are settings for 2.4Ghz...

  • Hi Peh321 

     

    Thank you. This means that the AP is capable of giving out the same speeds from your network. It's just the 2.4GHz network is congested in your area that's why it giving out less compared from your old AP. Maybe consider moving it to another spot or location. Or if you're okay with it already we can just simply leave it as it is.

     

     

    Kind regards, 

7 Replies

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      No idea where the expectations are coming from. Yes, we know that also the 2.4 GHz bands is operated on 802.11ax - this won't make it fly on the same height like a 5 GHz or 6 GHz network.

       

      Unless the OP has am installation site somewhere in the nowhere-land in North Dakota, the 2.4 GHz is prone for collisions, especially if configuring to use 40 MHz or 20/40 MHz dynamic bandwidth - matter of fact, there are just about 3x 20 MHz available on this band. And most installations are not alone in the real world. First action would be to limit the bandwidth to just 20 MHz for the 2.4 GHz band.

      • Peh321's avatar
        Peh321
        Aspirant

        As I said in previous post I am not shooting for 800 Mbps but I would like to get 200-300 Mbps,  Spec for this AP is 2.4GHz: 1200Mbps and I know that it is for 4x4 and Pixel is 2x2 but...

         

        I tried 20, 40 and dynamic and it does not change anything... 

        And yeah, 2.4 Ghz is crowded where I live,  I have about 70 other 2.4 Ghz network that I can see around me...

         

        Also, I am not IT/network expert, so if you think that this around 150 Mbps is max that I can get I'll except it

    • Peh321's avatar
      Peh321
      Aspirant

      OK, I agree that it is decent, and I know that I would never get 5 Ghz speeds but 2.4Ghz can operative to my knowledge around 450 Mbps or 600 Mbps in best possible scenario. Also, previous to this AP, I had Xiaomi router that I set up as AP and in nearly same spot had around 200-300 Mbps on 2.4Ghz...

  • BrianL's avatar
    BrianL
    NETGEAR Moderator

    Hi Peh321,

     

    Can you check the speed the AP is getting from your network? Access the local UI -> Management tab -> Diagnostics -> Speed Check.

     

     

    Kind regards,

    • Peh321's avatar
      Peh321
      Aspirant

      Hi !

       

      920 Mbps download

       97 Mbps upload

       

      That is what I have from my ISP

      • BrianL's avatar
        BrianL
        NETGEAR Moderator

        Hi Peh321 

         

        Thank you. This means that the AP is capable of giving out the same speeds from your network. It's just the 2.4GHz network is congested in your area that's why it giving out less compared from your old AP. Maybe consider moving it to another spot or location. Or if you're okay with it already we can just simply leave it as it is.

         

         

        Kind regards, 

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