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Forum Discussion

bikr54's avatar
bikr54
Follower
Dec 14, 2020

Slow WiFi

Replaced my WAP that recently died. Set up the WAC104, but the best speed we getting is in the 20mbs to 35mbs. What do I need to do get better speed?

2 Replies

  • PatrycjaG's avatar
    PatrycjaG
    NETGEAR Moderator

    Bonjour bikr54,

     

    Bienvenue sur le forum Netgear :)

     

    Vous avez posté sur la Communauté française. Pourriez-vous donc reformuler votre demande en français ? ;)

     

    Bonne journée,

    Patrycja

    Equipe Netgear

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    bikr54,

     

    Kindly answer the questions below:

     

    a. How is everything connected?  It would be best if you post an diagram of your network setup and make it detailed as possible.

    b. Is your WAC104 deployed up in the ceiling or on a side wall?

    c. What is the current firmware version of your WAC104?

    d. How did you test the speed you are getting? 

    e. Are you getting speeds 20mbs to 35mbs on both 2.4GHz & 5GHz frequencies? 

    f. Kindly try to unsecure the SSID configured on the WAC104 and try to connect wirelessly.  Does same problem occur?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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