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Forum Discussion
Moez
Dec 15, 2019Tutor
Uknown Error when configuring AC2000
First configuration of the AC2000 was not possible due to the "192.168.0.100 says Unknown Error" when connecting to the admin console. I am under the 1.0.4.4 firmware. Thus device is connected to a ...
- Dec 19, 2019
Please note that I was able to configure it, but only being in a disconnected mode.
I still can access to the console only when it is not connected to the internet, therefore locally.
I am always trying to be able to register it
thank you
schumaku
Dec 17, 2019Guru - Experienced User
With the WAC124 connected to a network with a DHCP server, the device will get an IP config assigned so it won't stay on the default IP address.
The routerlogin.net URL can only work while being connected to the WAC124 wireless connection and only for the initial set-up.
Check the router logs, DHCP server, connected devices, ... to locate the IP address assigned, and start with this ...
- MoezDec 17, 2019Tutor
Thank you. I could not resolve this issue. Either I did not understand your answer, or the device itsels is not functionning as it should be.
I explain:
1: On my router, I see that the WAC124 is getting the following IP: 192.168.1.27. Being on my router's wifi network, I was not able to access the WAC124 console through http://192.168.1.27. the message " Your connection was interrupted, A network change was detected.
ERR_NETWORK_CHANGED "is displayed. (please see file atatched)2: In the DHCP table, my router is recognizing a MAC address different from the one displayed in the sticker of the Netgear device : cc:40:d0:a0:38:dd versus cc:40:d0:a0:38:db. I can't explain why that3: Back to the Netgear-1 wifi network, I always get the error message: "www.routerlogin.net says Unknown Error" when using my netgear account username. On thje Netgear-1 network, I can access the internet though. But I need teh console access4: I am OK to open a webex or zoon session with any one who can helpthank you- schumakuDec 17, 2019Guru - Experienced User
Move your wireless computer (much) farer away from the WAC124 wireless reach, or make the computer to forget the Netgear-1 WLAN - your computer is changing from the router WLAN to the WAC124 WLAN before you can establish the connection successfully. Then try the LAN IP as shown again.
Alternate, use a network cable to connect the computer to the router LAN, and disable the computer Wireless interface for the configuration time.
A wireless AP with one Ethernet/LAN and two radio interfaces (2.4 and 5 GHz) has three hardware MAC addresses - nothing wrong with that. And even more when a VLAN with more SSIDs configured.
- MoezDec 18, 2019Tutor
Dear schumaku
I really appreciate your help and patience.
But all what described did not work.
Few questions:
1: Can I access the WAC124 console through its DHCP Address gotten from the router? in other world http://192.168.1.xx?
I tried , nothing happened
2: I tried a connection to the 192.168.0.100 or routerlogin.net, with no success. Even when disavling the wifi. Could that be a problem from teh firmware itself? is there a "hidden" way to access the sustem for maitnenance?
3: Any one can help directly throgh zoom?
thanl you
PS/No answer when I mailed the support. Really amazing!
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