NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ImaLuddite's avatar
ImaLuddite
Aspirant
Sep 18, 2022

WAC104 admin page buttons

Hello guys,

I’m trying to update the firmware on my AP but can’t seem to get any action buttons to appear.
In the main menu, when I press the ‘firmware update’ button, nothing happens. I would expect a submenu to pop up, or a link to appear at the very least, but all that happens is the main link drops down a slot to indicate that I have actually pressed it. Then it sits there and does nothing.
Any idea what I’m doing wrong?
Thanks,
Scott.

2 Replies

    • ImaLuddite's avatar
      ImaLuddite
      Aspirant
      At this point I’m going to assume there was some sort of conflict between my iPhone and the firmware. I tried with my laptop and was able to get the expected reaction from the AP with no difficulty. Perhaps an update indicating compatibility issues with IOS is in order?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More