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Forum Discussion
WAC124 unknown error
Can anyone help. whenever i login to my router i get the following message i have tried both wireless and wired and on different browsers
Hello! DaneA AndyB1974a
I have the same issue:
- I reset my router with the pin hole button in the back.
- did default setup (no advanced)
- When i go to 192.169.0.100 I am unable to login into my existing netgear account.
- It looks like the login takes. I do a double verification with text codes
- Then it circles and drops me back to the main page with the same error as above.
Currently my router is in default with a SSID of Netgear-1
- I have tried in incognito, in chrome + full clear of chache and cookies
- Firefox as well
- Mobile as well
Kindly try the steps below:
1. Remove the WAC124 from your NETGEAR Account.
2. Register your WAC124 again when you login to its web-GUI.
Let me know if that fixes the issue.
Regards,
DaneA
NETGEAR Community Team
I have the same problem but I see no way in my NetGear account to remove the product from account.
Welcome to the community! 🙂
Since you are unable to remove your WAC124 from your NETGEAR Account, I suggest you to open a support ticket with NETGEAR Support here at anytime for further technical assistance.
Regards,
DaneA
NETGEAR Community Team
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