NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dpasadis
Jun 02, 2021Tutor
WAC505: Apple clients (iPhones, Macbook Pros) won't connect with Private Addressing enabled
I can't connect Apple devices (iPhones, iPads and Macs) to my WAC505 that have Private Addressing enabled (randomized MAC addresses). I would like to configure my WAC505 to accept these connections....
- Jun 03, 2021
Unless you have configured some MAC security (random MAC os obviously prohibiting this idea), there is nothing related on these WAC. Possibly your router is out of DHCP pool, has MAC security in place, .... and won't accept these devices.
dpasadis
Jun 02, 2021Tutor
I should add....
The problem only occurs when adding a new device to the network. Devices added previously connect to the WiFI network just fine.
schumaku
Jun 03, 2021Guru - Experienced User
Unless you have configured some MAC security (random MAC os obviously prohibiting this idea), there is nothing related on these WAC. Possibly your router is out of DHCP pool, has MAC security in place, .... and won't accept these devices.
- dpasadisJun 03, 2021Tutor
Thank you for your response. It's helpful.
Can I turn on some soft of logging to see why the WAC505 is rejecting a WiFi connection from one specific Macbook Pro? I know the password is correct.
- schumakuJun 04, 2021Guru - Experienced User
Monitoring -> Logs or then the downloaded detailed logs don't unveil anything?
Both the MBP and the WAC505 are operating on curent software/firmware? -> WAC505 Firmware and Software Downloads
Curious, is this an M1 based MBP? How is the SSID configued securitywise?
- dpasadisJun 04, 2021Tutor
Thank you very much for your posts. I forgot that I setup an ACL over a year ago when I setup this device. When I checked and rechecked the Insight page that allows me to configure an ACL, I kept focusing on the Wireless Settings and Security Settings and skimmed right past MAC ACL because I forgot that I set it up. Dumb mistake.
As a consequence, when I tried to add a new device to the WiFi network, it was rejected even though I submitted the right password because it's MAC address wasn't in the ACL.
Your help is greatly appreciated. Thanks again.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!