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WAC505 Locks Up And Then Reboots Saying Reason "Normal"
Hi, only had one of these for a few days to test and for the first few days it has been fine. However, today I noted all the clients attached moaning about the access point missing and when I loo...
Hi Ian
Thanks for sharing your feedback on the special firmware that we have shared. Since you have mentioned in PM that you are not seeing the reboot on the speical firmare could you please accept this solution? We are rolloing out official firmware soon with the fix for all the customers.
Feel free to reach us if you have any further questions/clarification
Thanks again
Raghu
Log files uploaded and it seems I can get it to crash to order copying a 3Gb file locally using 5G wifi so I have uploaded 2 more logs
Even with the Wifi properties indicating a connection speed of 300Mbs on 2.4Ghz and 650Mbs on 5Ghz one never gets a file copy speed from a local server of 11Mbs (hard wired PC can copy it at 110Mbs)
Wifi LAN card is a Intel AC 7260, Windows 10 64 Bit
Hi Ian,
Thanks for sharing additional details. We will go thru the logs and update you. We need your AP configurations to compare logs that you have shared. Please do so.
Thanks
Raghu
Screen dumps posted to the google drive folder, all wireless details were left at factory default
Thanks. Will take a look at those logs and update you.
Raghu
Just for anyone else with this WiFi device I have found that when the Dell Laptop with an Intel Dual Band AC 7260 is copying a large file from the internet or a local source and then my Lenova Tablet accesses WiFi e.g. you press the power button, the WAC505 will crash.
Other combinations must also crash it as it also did it at about 03:30AM and I have checked the Laptop and it never woke up during the night.
The Lenova Tablet, also using 5G is a Lenova YT-X703F
Perhaps an issue with the new firmware, I don't recall it doing it before?
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