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WAC505 Locks Up And Then Reboots Saying Reason "Normal"
Hi, only had one of these for a few days to test and for the first few days it has been fine. However, today I noted all the clients attached moaning about the access point missing and when I loo...
Hi Ian
Thanks for sharing your feedback on the special firmware that we have shared. Since you have mentioned in PM that you are not seeing the reboot on the speical firmare could you please accept this solution? We are rolloing out official firmware soon with the fix for all the customers.
Feel free to reach us if you have any further questions/clarification
Thanks again
Raghu
Just for anyone else with this WiFi device I have found that when the Dell Laptop with an Intel Dual Band AC 7260 is copying a large file from the internet or a local source and then my Lenova Tablet accesses WiFi e.g. you press the power button, the WAC505 will crash.
Other combinations must also crash it as it also did it at about 03:30AM and I have checked the Laptop and it never woke up during the night.
The Lenova Tablet, also using 5G is a Lenova YT-X703F
Perhaps an issue with the new firmware, I don't recall it doing it before?
Hi Ian
As I suggested in PM please try connecting to different switch or power adapter connected to WAC505 to rule out PoE related issue.
Thanks
Raghu
A week of trying to get this thing to work with no real joy...
Three different power supplies, another firmware update, changing the clients on it, factory reset and still it reboots when it feels like it (nothing logged on device or syslog server at time of most crashes).
It has just done one of its longer crashes which it takes about 30 mins to reboot and during this time normally the first four led's are stuck on and the unit will still respond to a ping plus you can login which is recorded by the syslog server but as you will see the interface is not quite complete).
The more normal crashes reboot in a couple of minutes so unless you look at the device uptime user may not notice it (unless you are copying files).
I guess it just could be a bad unit, chinese manuafacturing quality is not what it used to be...
Hi Ian
Thanks for sharing your feedback on the special firmware that we have shared. Since you have mentioned in PM that you are not seeing the reboot on the speical firmare could you please accept this solution? We are rolloing out official firmware soon with the fix for all the customers.
Feel free to reach us if you have any further questions/clarification
Thanks again
Raghu
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