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WAC505 looses configuration after power loss
Hallo, i´m using a WAC505 AccessPoint which is powered through POE. Everything is working perfect, but if i encounter a power loss, the configuraton of the wac505 is also lost. what is wrong? i'm us...
yes, factory default. so i opend a replacement call at netgear support
the exchange the ap to a new one.
now everything is working
it seems that the config could not stored permanently in the chips
Hi Thomas Minichmayr
Welcome to the Netgear Community. Do you know the firmware version that AP is running?
Does this happens when you do manual reboot from UI?
Does this happens when you connect AP with external power supply and reboot happens because of power shutdown?
Thanks
Raghu
Hi,
the firmware is the latest (i think): V3.1.0.12
no power supply used (because shipped without) --> connected via netgear poe switch
on manual reboot the config is still available!
only if i disconect the ethernet cable oder power of the switch - the config is lost!
Could you please save the detailed logs from monitoring page and send it for us to debug?
Thanks
Raghu
i configurated the ap on monday for testing purposes
no entries about that in the log
yesterday i detached the ap and tried to bring it to its final place
no config
therefore i configurated the ap again.
no entries about that in the log
today i tried to simulate the power failure and config loss again
new configuration
stupid question - how can i send you the config through this tool - only some dosc are allowed, no tar.gz file...
problem still vacant - any ideas?
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