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Forum Discussion
tminimax
Dec 22, 2017Aspirant
WAC505 looses configuration after power loss
Hallo, i´m using a WAC505 AccessPoint which is powered through POE. Everything is working perfect, but if i encounter a power loss, the configuraton of the wac505 is also lost. what is wrong? i'm us...
- Jan 05, 2018
yes, factory default. so i opend a replacement call at netgear support
the exchange the ap to a new one.
now everything is working
it seems that the config could not stored permanently in the chips
tminimax
Dec 22, 2017Aspirant
Hi,
the firmware is the latest (i think): V3.1.0.12
no power supply used (because shipped without) --> connected via netgear poe switch
on manual reboot the config is still available!
only if i disconect the ethernet cable oder power of the switch - the config is lost!
RaghuHR
Dec 22, 2017NETGEAR Expert
Could you please save the detailed logs from monitoring page and send it for us to debug?
Thanks
Raghu
- tminimaxDec 22, 2017Aspirant
i configurated the ap on monday for testing purposes
no entries about that in the log
yesterday i detached the ap and tried to bring it to its final place
no config
therefore i configurated the ap again.
no entries about that in the log
today i tried to simulate the power failure and config loss again
new configuration
stupid question - how can i send you the config through this tool - only some dosc are allowed, no tar.gz file...
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