NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Woodie1's avatar
Woodie1
Aspirant
Jan 09, 2021
Solved

WAC510 Firmware Update Failed "Device failed to connect back"

5 of my 6 WAC510 AP's upgraded from 9.1.0.13 to 9.2.1.6 without issue. The 6th is offline with the above message. I tried powering off and back on wthout, but that didn't cure it. Any ideas?
  • DaneA's avatar
    DaneA
    Jan 10, 2021

    Woodie1,

     

    Found out from the NETGEAR Support Team that your WAC510 will be replaced. 

     

     

    Regards,


    DaneA
    NETGEAR Community Team

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jan 10, 2021

Woodie1,

 

Found out from the NETGEAR Support Team that your WAC510 will be replaced. 

 

 

Regards,


DaneA
NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More