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ngrtrmnm's avatar
ngrtrmnm
Follower
Nov 07, 2020

wac510-pppoe mode keep getting disconnected

i have wac 510 connected to isp thru pppoe..its keep getting disconnected.it has latest firmware too.   pl see the below logs..it is India   Sat Nov 7 13:07:55 IST 2020 cloudAgent[8537]: Agent : ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 10, 2020

ngrtrmnm,

 

Welcome to the community! :) 

 

Was everything working fine before?  If yes, are there any changes in your network setup or ISP subscription or settings in the WAC510? 

 

If you will disconnect the WAC510 (router mode) from the modem then connect a PC/laptop directly to the modem, are you able to access the internet just fine? 

 

 

Regards,

 

DaneA

NETGEAR Community Team

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