NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

warsawtech's avatar
Sep 07, 2019
Solved

WAC540 Mesh setup is in progress for over an hour 1 AP

This AP is starting to make me want to start drinking again. Client changed their mind on how it was to be deployed. Okay no problem. I did a cloud reset on it and it kept all it settings. Deleted it frorm Insight and did a physical reset on it. Still the old settings kept populating it again and again. Now in the Insight Portal it keeps saying "Mesh setup is in progress" for the last hour. Also I did upgrade the latest firmware 8.2.1.16. Any help appreciated

  • Retired_Member's avatar
    Retired_Member
    Sep 10, 2019

    Hi warsawtech,

     

    What is the current status of your access point?... has it come online in Insight?

     

    Which old settings are being re-populated?

    If you mean SSID & Passphrase then this is normal behaviour as they are set per location and any AP added to the location will use those settings, even if the AP is removed, reset and re-added. If wireless settings should change due to customer request, change them in wireless settings of the lcoation and those setting will be pushed to the ap's.

     

    Thanks

    DavidGo

3 Replies

Replies have been turned off for this discussion
  • schumaku's avatar
    schumaku
    Guru - Experienced User

    The WAC config will be deployed from the Insight cloud based on the Insight wireless config, the wired (VLAN) config, ...  reset (local or on Insight) wont change much. Removing and re-adding the device from Insight might be an idea to re-start. Beyond, I'm afraid, zero experience with the Insight Mesh and how this is configured on Insight. 

  • Retired_Member's avatar
    Retired_Member

    Hi warsawtech,

     

    What is the current status of your access point?... has it come online in Insight?

     

    Which old settings are being re-populated?

    If you mean SSID & Passphrase then this is normal behaviour as they are set per location and any AP added to the location will use those settings, even if the AP is removed, reset and re-added. If wireless settings should change due to customer request, change them in wireless settings of the lcoation and those setting will be pushed to the ap's.

     

    Thanks

    DavidGo

    • warsawtech's avatar
      warsawtech
      Tutor

      After about 6 hours it was still showing "Mesh setup is in progress" in the Insight portal. I went to bed and sometime over night it finally went to showing connected. Then I got notification of a new firmware 8.2.1.17. Which I applied and unit appears now to be behaving correctly even after doing another reset on it I didn't get the "Mesh setup is in progress" except for about 15 minutes.

      Thanks for the explanation on why settings repopulated.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More