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Tweety02's avatar
Tweety02
Initiate
Feb 09, 2020
Solved

WAC720 no login after factory reset firmware 3.9.1.0 and ssh seems is disabled

I just have upgraded the WAC720 firmware from 3.9.0.1 to 3.9.1.0.

After upgrade I couldn't login anymore (password has an exclamaion mark in it).

As ssh was disabled I factory reset the device by pressing the reset button for about 5 seconds.

The unit is reset as it is on the default SSID, but I still can't login?!

What is going on with the firmware; how can I login again?

I have 2 WAC720's and with exactly the same problem.

I get the login prompt in the webinterface, and it should be on the default password, but doesn't accept anything.

Are both my WAC720's useless now after this firmware upgrade?

  • Problem solved!

    The error message I got at every logon was: "400 Bad Request
    [Access Denied] Third party application is trying to access AP"

     

    Both WAC720's got their IP addresses via an DHCP reservation so I could access them via an url instead of an IP address.

    It seems that accessing the WAC720 with firmware 3.9.1.0 via an url is a problem now, as doing it via IP address works?!

     

    It's still awkward, but for now I can configure my devices again.

     

    Thanks.

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  • Problem solved!

    The error message I got at every logon was: "400 Bad Request
    [Access Denied] Third party application is trying to access AP"

     

    Both WAC720's got their IP addresses via an DHCP reservation so I could access them via an url instead of an IP address.

    It seems that accessing the WAC720 with firmware 3.9.1.0 via an url is a problem now, as doing it via IP address works?!

     

    It's still awkward, but for now I can configure my devices again.

     

    Thanks.

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